All accounts include free support direct thru hostgator.com. Check our our free tools here. But if you prefer not to be hands on, we offer different solutions to fit your needs.
Server Maintenance Level 1 ($40/mo)
We act on your behalf and resolve any hosting related issues that arrise. You simply notify us of any issues and we will notify you once it is resolved. Some of the services included are:
- On-Demand Services:
- Managed Hosting Services & Assistance
- Ping Monitoring
- Monitoring of server services with email notification
- System and Log Files Monitoring
Monthly Preventive Maintenance:
- O/S Security Updates
- Security Vulnerabilities Updates
- Security Audit
- Software Firewall Management (Linux)
- Server Resources Monitoring
Remote Support:- minor email setup resolution with your email client (Outlook, Outlook Express, Apple Mail)
(up to 1hr per month, additional time billed separately, service request received M-F between 6am-6pm CST will have a 4hr or less resolution time, request outside of the normal business hours will be within 12hrs)
Purchase now by clicking the link below:
Per Incident Support ($125 per item & up)
We offer resolve any of your server / email issues on your behalf just a we do above in our monthly plans. You pay a flat price based on the issue. Work will begin immediately after payment is received.
Services:
- Managed Hosting Services & Assistance
- Ping Analysis / Analysis of server services
- System and Log Files Analysis
Maintenance:
- O/S Security Updates
- Security Vulnerabilities Updates
- Security Audit
- Software Firewall Management (Linux)
- minor email setup resolution with your email client (Outlook, Outlook Express, Apple Mail)
